Privacy Policy
1. Commitment to Confidentiality
The psychological consulting agency is committed to protecting the privacy and personal information of its clients, in accordance with applicable data protection laws and regulations.
2. Information We Collect
We may collect the following information when you use our website or our services:
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Personal information (name, email address, phone number)
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Information required for appointment scheduling and clinical follow-up
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Technical data related to browsing (IP address, cookies, browser preferences)
This information is collected only when you voluntarily provide it, such as through contact forms or appointment requests.
3. Use of Information
The information collected is used solely for the following purposes:
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To provide and manage our psychological consultation services
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To communicate with you regarding your appointments or information requests
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To comply with our legal and regulatory obligations
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To improve your overall user experience on our website
We do not sell or rent your personal information to third parties.
4. Data Retention and Security
We implement physical, electronic, and administrative safeguards to protect your personal data against unauthorized access, loss, or disclosure.
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
5. Sharing of Information
Your personal information is disclosed only to authorized professionals within the agency and, when required, to third parties in compliance with legal obligations (e.g., court orders, statutory requirements).
6. Cookies
Our website may use cookies to enhance your browsing experience.
You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.
7. Your Rights
You have the right to:
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Access your personal information
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Request correction of any inaccurate or incomplete data
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Withdraw your consent to the use of your data, subject to legal requirements
To exercise these rights, please contact us using the information provided below.
8. Contact Information
For any questions regarding this Privacy Policy or the handling of your personal data, please contact:
JAAC – Jocelyne Arseneault Agency of Consultations Inc.
📧 info@jaac.ca
📞 450-625-6555
9. Policy Updates
This policy may be updated periodically to reflect legal, technological, or organizational changes. Updates will be published on this page along with the date of revision.